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Patients

Our physicians and staff are an essential part of your medical team. They provide your doctors with important testing and consultative services to help them make an accurate diagnosis and determine the best possible treatment plan. In conjunction with your clinical history, your doctor gains insight by consulting with us as they evaluate different treatment options for you.

Billing

You can pay your bill securely online by clicking the button below. You can also contact our billing department directly at 877-994-6866.

Pay My Bill

Patient FAQs

  • Does Pathline take my insurance?

    We have contracts or accept allowable reimbursement with most insurance companies. Please contact us at 877-994-6866 with any questions.

  • Why have I received a bill from Pathline?

    Please keep in mind you may be referring to an Explanation of Benefits, “EOB”, from your insurance. If so, this is not a bill. If you haven’t received an actual bill from Pathline, then you most likely are not responsible for balances referenced in your insurance EOB. Pathline is focused on patient care and satisfaction, and we participate with most insurance plans to keep patients from having undue bills not covered by their health insurance.

    If you have questions about a bill, please contact us at 877-994-6866 instead of your referring physician or surgery center. Our in-office staff is best suited to handle any of your questions or concerns and resolve your insurance issues.

  • Can I pay my bill online?

    You may pay your bill online by clicking here and choosing the corresponding company link.

  • Can I receive electronic statements?

    You may receive electronic statements by clicking here to create an account where you can opt out of paper bills.

  • Do you offer payment plans or discounts?

    We can work with you on payment options. Please contact us at 877-994-6866 to discuss.

  • I received a check. Should I send it to you?

    Yes, please endorse your check, write “Pay to the order of Histopathology Services” and mail it with a copy of your explanation of benefits from your insurance company to PO Box 781188, Philadelphia, PA 19178-1188.

  • How long will it take to get my test results?

    Your referring physician will receive the report and interpret the findings in combination with your medical history and other tests. Your referring physician will contact you to discuss the results or you may choose to call his/her office. We offer same-day telephone or fax results on all malignant cases to the referring physician. We also offer same-day second opinion for patients’ previous cases from other laboratories when slides are available.

  • Are my test results kept confidential?

    Of course! Pathline is HIPAA-compliant and adheres to strict confidentiality policies. We maintain patient privacy at all times.

  • Can you help me to understand my test results?

    You should contact your referring physician if you have any questions about your test results. Your physician will interpret your laboratory test results in conjunction with information about your medical history, physical examination, and other test results, and provide you with medical advice, follow up and treatment.